Privacy Policy

Effective Date: September 8, 2026

Jackpot Tax Solutions ("Jackpot Tax Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit an inquiry, become a client, or otherwise interact with our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Mailing or contact information
• Information submitted through our website or intake forms
• Information necessary to provide requested tax preparation or related services
• Communications and customer service inquiries

We may also collect certain technical information automatically when you use our website, such as browser type, device information, IP address, pages visited, and similar website usage information.

How We Use Your Information

Information collected may be used to:

• Respond to inquiries and provide requested services
• Communicate with clients regarding appointments, documents, service updates, and account-related matters
• Process and administer tax preparation services
• Improve our website, services, and customer experience
• Send marketing or promotional communications when appropriate consent has been provided
• Comply with applicable legal, regulatory, security, and recordkeeping requirements

SMS & Mobile Messaging Privacy

If you choose to opt in to text messaging from Jackpot Tax Solutions, we may send informational and/or marketing messages based on the consent you provide. These may include appointment reminders, document reminders, client service communications, tax service updates, deadline reminders, special offers, and promotional messages.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out of SMS communications or reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing goods or services from Jackpot Tax Solutions.

Sharing of Information

We may disclose information to service providers or other parties when reasonably necessary to operate our business, provide requested services, maintain our technology, process transactions, comply with legal obligations, or protect our rights and security.

However, mobile phone numbers, SMS opt-in information, and SMS consent are excluded from sharing with third parties or affiliates for their marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies & Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the user experience. Browser settings may allow you to limit or disable certain cookies.

Your Choices

You may request that we update or correct certain personal information by contacting us. You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications. SMS recipients may reply STOP to opt out of text messaging.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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